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email: info@haydenwilder.com
tel. (617) 367-1412
best employment services for recent New England college graduates




Big Help chat with Michael Wilder and D.A. Hayden



September 13, 2006

BostonWorks: Please welcome D.A. Hayden and Michael Wilder, marketing experts and co-heads of Hayden-Wilder to today's Big Help chat. D.A. and Michael thanks for joining us! Chatters, ask away!

Lacey: What do you think about coaches? Are they worth the investment?

D_A__Hayden_and_Michael_Wilder: Absolutely, it's the difference between belonging to a gym and having a personal trainer. BUT, you must do research to find the best coach to suit your needs, and COMMIT to working hard with your coach to get the most out of the experience. P.S. Hayden-Wilder has a 98% success rate with our program graduates.

Newbie: Do you really think your clothes are that important when you go to interview for a job? I'm in IT and most people wear jeans and T-shirts. Don't they really care whether you can parse a line of code or not?

D_A__Hayden_and_Michael_Wilder: Yes, clothes are important. First impressions are exactly that. Once you get hired you can wear what ever is appropriate for the job environment. No one ever lost out on a job for being well dressed.

Andrew_16: Can you provide any advice for someone seeking entry-level work in media in the Boston area? I am a communications major but did not go to college around here but would love to break into the media/marketing/advertising scene. Any particular networking groups you are aware of? Thanks in advance.

D_A__Hayden_and_Michael_Wilder: You should definitely contacty the Advertising Club of Boston. It is a great organization that provides networking opportunities with people in all aspects of the ad world -- media, creative, account service, etc. They have great programs for entry level professionals. Also try the Publicity Club of Boston (Pub Club of Boston) and PRSA.

JCD: What is your management style?

D_A__Hayden_and_Michael_Wilder: We specialize in working with recent college graduates, and candidates in the age range of 22-32. At this point in our client's careers, they don't have much of a management style developed. If you are older and more experienced and asked this question, first examine your style, crfat a coherent description of that style and BE HONEST AND OPEN in describing your style in an interview. The last thing you want to do is describe a style that's not your own, and then get the job and fail.

nick: what is most important selling point to get across in any interview? Enthusiasm? Intelligence? Work ethic?

D_A__Hayden_and_Michael_Wilder: Your work experience and ability to contribute to the company's goals and, importantly, your COMMITMENT to the company. Remember, you need to think like an interviewer; this is an opportunity to appeal to the company, not just talk about yourself.

AH: How can you convince employers you performed a role above your title e.g. performing the duties of a higher level manager as they were absent from servicing your client b/c of other client leads.

D_A__Hayden_and_Michael_Wilder: Titles are not as important as accomplishments. Be sure you accurately describe your responsibilities and clearly explain you work for a company that does not give away titles freely. We believe in demonstating accomplishments both in the actual resume and in the interview itself.

sparks: Before I go in for an interview, how do I find out the company's dress code

D_A__Hayden_and_Michael_Wilder: Don't ever hesitate to pick up the phone, make a call and ASK. You can talk to the human resources department or the assistant to the person with whom you are interviewing. Be advised, even if the environment is described as casual, dress impeccably and look totally put together and professional.

JCD: Is there are great source of information for preparing for management interviews?

D_A__Hayden_and_Michael_Wilder: It depends on what you mean by management. If you are looking at a management position in a corporation, do all your homework. Researching the company's website is simply the price on entry. Look on competitive websites, review Hoovers, read the chairman's letter in the annual report, read analyst reports, google members of management and come up with a perspective on the business. Show you really put some thought into what you read.

D_A__Hayden_and_Michael_Wilder: If it's a retail management interview, go visit the stores, branches, etc. Take in everything, draw conclusions, and share your thinking in the interview. It will really show you have initiative.

Finny: Do you have any good leads for Moms or Dads interested in telecommuting?

D_A__Hayden_and_Michael_Wilder: Check out the artile in yesterday's Boston Globe Business Section, written by Diane Lewis. It mentions some terrific sites for information on jobs with virtual offices, and where telecommuting is preferred and encouraged.

Vicki: Hi I am a 30 YO female and look younger, I have blonde hair and blue eyes and I dress in a very tailored way but sometimes I think that my image comes off as more cheerleader dressed up than executive, I am currently interviewing for high level director positions and I am concerned my image wil distract potential employers from taking me seriously, any suggestions?

D_A__Hayden_and_Michael_Wilder: We had a senior vice president working for us at an advertising agency and she had the same issue. She was blonde, attractive and always dressed well. Her differentiator was pretty simple and she was always taken seriously: when she opened her mouth to speak, she was simply brilliant. That's a pretty easy way to be taken seriously. Be very intentional and thoughtful about everything you say and do, and stop worrying about looking young. Your young appearance will serve you well when you hit middle age...

Corc: How important as a differentiator is international management experience (EU and Asia/Pacific)?

D_A__Hayden_and_Michael_Wilder: International experience is a terrific asset, if you are looking at working for a global company or a company with global aspirations. If you are looking at a company that is local or regional or only operating in the US, it could be offputting. The key is to make your experience and problem solving abilities RELEVANT to the potential employer. Think of your accomplishments, as opposed to a menu of your work experience.

AH: How can you determine where you stand after an interview? (For example, companies ask for references and say they will call them (presumably to move forward with an offer), but then they do not move forward for whatever reason.) I have had a couple of 2nd & 3rd interviews that seem to go well and then hear nothing back from the company after they seem very interested. Do you have thoughts on how to prevent this and/or learn from it?

D_A__Hayden_and_Michael_Wilder: Appropriate follow-up is imperative to executing a good job search plan. You should call the potential employer and find out as much as you can about why you didn't get the job. But, beware, they will probably not tell you much, as that's not their job. As well, call your references and find out what kind of questions were asked of them. You can learn a lot that way as well. We work with many clients who have experienced the same problem as you have, and we can usually pinpoint the issue upon spending just a short amount of time with the client. Feel free to call us if you need more information. 617-367-1412.

BostonWorks: Please submit your final questions, as the chat will be ending at 1 p.m. Thanks!
Melissa: I have a final round interview (by telephone) for an entry level research analyst position this afternoon with a best practices research firm. I have been told that this is a case based interview. The examples of this that I have found are very intimidating. I am a recent graduate (masters degree), and in my previous 2 interviews I have discussed my background/interest in HR research. Im really worried that this interview will be centered around business/finance issues and I will get really flustered. Do you have any advice?

D_A__Hayden_and_Michael_Wilder: If you are a specialist in HR and not Finance, and are asked a finance question in a case-based fashion, you need to tell the interviewer right up front that you are not a finance whiz, but would approach the situation in the following manner...

D_A__Hayden_and_Michael_Wilder: Case-based interviews are designed to understand how you THINK, not to determine what you KNOW. So, show the interviewer how logical and well thought out and considered you are. Don't worry so much about the subject matter. The answer is less important than the process.

D_A__Hayden_and_Michael_Wilder: Good luck this afternoon!

jobsearchgal: Should I be prepared to provide references on the spot in a first interview? Is it acceptable to tell the interviewer that I can follow up later that day or the following day with a list of references?

D_A__Hayden_and_Michael_Wilder: You should always have your references lined up in advance of the interview. But, it is important that you have enough time to give each one of your references a heads-up that they will be receiving a call. To that end, the timing is all about how quickly you can alert your references that they may be getting a call. If they know they are basically on-call, you can give the references information on the spot. If you need to take a few minutes and brief the reference on key messages and the content of the interview, you'll need to delay providing names until the next day.

Shelly: My question is similar to AH. I am actively seeking employment and have received many inital calls and then never hear back again. I find this very unprofessional for hiring company. I am in the HR field myself and always follow up with candidates.

D_A__Hayden_and_Michael_Wilder: Unfortunately, this is all a matter of time and manners. Most HR people are swamped and don't have time to follow up in the way they and the candidate would prefer.

D_A__Hayden_and_Michael_Wilder: If you are a candidate, however, follow-up is key. Keep calling and/or emailing, but use your best judgement in determining the frequency of contact, so you don't become a nudge.

BostonWorks: D.A. and Michael thanks so much for chatting with us, and for all of your advice! Chatters, please visit BostonWorks.com for the transcript of this chat. Good Luck!